Customer Portal
Benefit from our customer portal when you rent a printer with RelaxRate. A simple portal to simplify your interactions with our services accessible 24/7.
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How will the Customer Portal help my company?
Our Customer Portal is a great way to manage and monitor your individual printers at any time from anywhere. Save time with the ability to access important data and documents at any time without any hassle. A single platform for your requests available 24/7 so that you you will have access to all the relevant information about systems, meter readings and invoices. You will also be able to order supplies and create service tickets. Access to our Customer Portal is included in our RelaxRate packages. Take a look and discover the benefits!What can you do on the customer portal?
1. Accessible at any timeOur platform is available 24/7 so you can submit queries to our team at any time.
2. Report technical issuesSubmit a service ticket if you ever notice an error code on your machine.
3. Check your invoicesKeep all your financial documents in one single space so you can access at any time.
4. Consult recorded meter readingsHave a record and reporting of all meter recordings in one easy accessable place.
5. Monitor the status of toner deliveriesKeep an up to date on any toner delivery placed automatically by your printer.
6. Submit and monitor requests for interventionStay up to date with any requests you submit to our team.
Get your printer with RelaxRate
You can get a range of customer benefits including the Customer Portal and more by renting a printer with RelaxRate. Take a look at our RelaxRate packages and rent your desired printer at a fixed monthly fee.
Find out more about RelaxRateTake a look at our printers that you can rent with RelaxRate
Choose your printer and enjoy a full service experience for a fixed monthly fee.
bizhub 4221i basic
A4BlackCopyScanFaxAutomatic 2-sides printingAutomatic 2-sides scanningWiFi
- Black & White A4 All-in-One printer
- 42 pages per minute
- paper formats A6-A4
- copy, print, scan, and fax
Rent 27,92 EUR / month
See detail
In stock
Our recommendation
bizhub C3321i basic
A4ColorCopyScanAutomatic 2-sides printingAutomatic 2-sides scanningWiFi
- colour A4 multifunctional printer
- 33 pages per minute in colour and black & white
- dual scan document feeder
- copy, print, scan
-10 %
82,25 EUR/ month
Rent 73,95 EUR / month
See detail
In stock
For demanding users
bizhub C257i basic
A3ColorCopyScanAutomatic 2-sides printingAutomatic 2-sides scanningWiFi
- A3 colour multifunctional printer
- 25 pages per minute in colour and black & white
- paper formats A6-A4/A3
- copy, print, scan
Rent 86,21 EUR / month
See detail
In stock
What else does RelaxRate include?
24/7 Remote monitoring
Rely on our 24/7 remote printer monitoring when you rent with our RelaxRate packages. You can easily keep an eye on your printer status round the clock and your machine will even alert you if any issues arise.
On-site services at every step
From installation onwards, we are there to support you. We will install your chosen printer for free, provide on-site training and offer on-site technical support and maintenance.
Toner ordering and delivery
Your printer will place orders automatically when stock is low. We will deliver the toner directly to you. Lean on us so that you can focus on enhancing your company. Small changes can make a big difference!
Let’s talk about your printing. Feel free to contact us!
Alexander Martens
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