Toner ordering and delivery
Your printer will place orders automatically when stock is low. We will deliver the toner directly to you. Lean on us so that you can focus on enhancing your company. Small changes can make a big difference!
24/7 remote monitoring - instant support with instant access
If an issue occurs with your printer, we understand that you need it to be fixed fast. By renting with RelaxRate we include access to a 24/7 remote printer monitoring. This means that we always know the status and situation of your printer. So when you reach out with any requests, our team already have all the live data they need to help fix the issue.
1. Reliable customer portalRaise any service tickets easily through our customer portal. If you need any repairs or your machine flags a maintenance issue, simply create a ticket in the portal to request support.
2. Remote issue resolvingReduce the need for on-site repairs. Most issues can be resolved remotely. If an on-site visit is required, having precise data means our field engineers arrive optimally prepared.
3. Printer is always uptimeMachine uptime is maximised. Real-time data enables us to analyse and solve problems, check individual parts’ lifetime, and act proactively before a breakdown.
4. New features comingNew features and security patches are updated as soon as they’re available.
How does it work?
1. Error code appears on your printer Our printers are monitored 24/7. If during these checks, any issues occur the device will alert you with an error message.
2. Reach out to Konica Minolta Service TeamOnce you receive this alert, just reach out to our Konica Minolta support team. You can do this by raising a Service ticket via our customer portal.
3. Direct Remote SupportAs soon as our team recieve this ticket we will deliver the support required. This may be done remotely or on site by one of our experienced technicians.
4. Back to business - Issue solved!Once the repair is complete you can return to printing as usual! The printer will continue to monitor 24/7 and will raise an alert if needed.
Get your printer with RelaxRate
You can get a range of customer benefits including Remote Monitoring and more by renting a printer with RelaxRate. Take a look at our RelaxRate packages and rent your desired printer at a fixed monthly fee.
Find out more about RelaxRateTake a look at our printers that you can rent with RelaxRate
Choose your printer and enjoy a full service experience for a fixed monthly fee.
Good start
bizhub 4020i basic
A4BlackCopyScanFaxAutomatic 2-sides printingWiFi
Black & White A4 All-in-One printer; paper formats A6-A4; copy, print, scan, and fax; including mobile printing; embedded WiFi
Rent 27,73 EUR / month
Our recommendation
bizhub C3321i basic
A4ColorCopyScanAutomatic 2-sides printingAutomatic 2-sides scanningWiFi
Colour A4 multifunctional printer; 33 pages per minute in colour and black & white; paper formats A6-A4 and custom size; copy, print, scan, and fax; including high-capacity toner; fast scanning function; Tablet-like user panel; embedded WiFi
Rent 80,31 EUR / month
For demanding users
bizhub C257i basic
A3ColorCopyScanAutomatic 2-sides printing
A3 colour multifunctional printer; colour and black & white; paper formats A6-A4/ A3; copy, print, scan; Tablet-like user panel; 3 paper trays for different paper types; extra cabinet for confortable working and extra storage
Rent 98,46 EUR / month
What else does RelaxRate include?
Print supplies recycling
Our Clean Planet program guarantees the safe disposal of toner cartridges, bottles, photoconductor drums and more.
Customer Portal
Submit queries and technical service tickets in our customer service portal, available 24/7. Consult the reading of the registered meters, monitor the status of (toner) deliveries, check your invoices and much more.
Let’s talk about your printing. Feel free to contact us!
+31 206 584 105Alexander Martens
Print Consultant
or visit frequently asked questions